A name with possibilities.

Describe the omission before asking for the change

A fictional flyer reads: Garden Sketch Session, Saturday, Cedar Room. The supplied version gives no start time. The reviewer has only this flyer, not the organiser’s other messages. The task is to request a useful revision without claiming that nobody knows the time or that the organiser forgot it. Those wider statements are not established by the document.

ReasonKind.com
The supplied flyer in the ReasonKind revision noteF1: Garden Sketch SessionSaturday · Cedar RoomStart time: not supplied in F1Other messages: not reviewedDescribe this version, not the organiser

01

Write an observation that another reader can check

Record the source as flyer version F1. The observation is that F1 contains the event name, Saturday and Cedar Room, but no start time. This statement can be checked against the supplied text. Avoid replacing it with the organiser never gives details, which makes a broader claim about a person and repeated behaviour. The narrow observation is sufficient for this review. It also allows a straightforward response if the time appears elsewhere: the reviewer can then consider whether the flyer should include that information or point to it.

From observation to request in the ReasonKind revision noteObservation: no start time on F1Cannot find time from this flyer aloneRequest: add time or a labelled linkOrganiser supplies the correct detailDo not invent the time or assign blame

02

Explain the consequence without overstating it

The relevant consequence is that a reader cannot determine the start time from F1 alone. This does not establish that the event will fail or that every recipient is confused. Keep the consequence tied to the communication being reviewed. A possible request is: please add the start time to the flyer, or include a clearly labelled link where it can be found. The request offers a specific revision while leaving the organiser responsible for supplying the correct time rather than allowing the reviewer to invent one.

Check the revision rather than the person in the ReasonKind revision noteSource · observation · consequenceRequest · unknown context · responseInspect F2 for the requested detailA reply alone does not resolve omissionRecord the change in the communication

03

Save the response and check the revised version

The reusable note has fields for source version, observation, practical consequence, requested change, unknown context and response. If the organiser supplies a new flyer F2, check whether the requested information is present and readable. Do not mark the issue resolved merely because a reply was received. If the organiser explains that a separate invitation contains the time, record that clarification and decide whether the flyer still needs a pointer. The record should show what changed in the communication, not pronounce a verdict on the person who made it.

reasonkind.com

Explore ReasonKind

Held for potential development. Acquisition inquiries may be considered.

Domain options ↗